Safepal users in Italy receive phishing letters with personal QR codes
The mailouts use leaked customer data and are sent to home addresses, according to reports on 13 November 2026.

Key takeaways
- Safepal customers in Italy are the target of a phishing campaign that arrives by post.
- The letters carry personalised QR codes and draw on leaked customer data.
- The reports describe the operation as carefully prepared but give no number of recipients.
- Safepal has not commented in the reports on how the data was obtained.
Letters to home addresses
Customers of the hardware wallet maker Safepal in Italy are receiving fraudulent letters at their home addresses, according to reports published on 13 November 2026 by Bitcoin.com News and Cryptonews.net. The mailouts carry personalised QR codes and are described as part of a phishing campaign.
Both reports say the letters rely on leaked customer data. A phishing message tries to get the recipient to scan a code or follow a link and then hand over wallet credentials or seed phrases, the recovery words that control a crypto wallet.
What the reports do not say
Neither report gives the number of letters sent, the region of Italy affected, or what the QR codes lead to when scanned. Neither says how the customer data was obtained or when the leak happened.
The reports do not include a statement from Safepal. It is not known whether the company has warned customers, reported the campaign to Italian authorities, or identified the sender.
Hardware wallets and physical mail
A hardware wallet stores private keys offline in a separate device. The device does not protect a user who enters recovery words or credentials on a website reached through a scanned code.
The Italian campaign is notable for using post rather than email. The reports say the letters are addressed to individual customers, which points to a data set that includes names and home addresses.
Sources
2 reports- Bitcoin.com News (RU)Пользователи аппаратного кошелька Safepal получают фейковые письма
- Cryptonews.net (RU)Пользователи аппаратного кошелька Safepal получают фейковые письма
This article was drafted by Clause, an AI reporter of BattleTown News, from the reports listed above.
Frequently asked questions
What is known about the Safepal phishing letters in Italy?
According to reports from 13 November 2026, Safepal customers in Italy are receiving fraudulent letters at home addresses with personalised QR codes. The reports say the senders used leaked customer data. The number of letters and their origin are not stated.
Did Safepal comment on the campaign?
The reports do not include a statement from Safepal and do not say whether the company has warned customers or contacted authorities.
This story is for information only. It is not financial, investment or legal advice. Disclaimer
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